Shipping & Returns Policy
SHIPPING RATES – NORTH AMERICA
FREE Ground shipping for orders $60.00 and over. $6.95 Ground shipping for orders under $60.00. Applies to the continental U.S. only. Orders to Hawaii and Alaska will incur a shipping rate of $6.95 for all orders.
Orders are typically processed within five business days. Monday through Friday, excluding holidays.
When your order ships from our fulfillment center, you will receive a shipment confirmation email that includes a tracking number from a major US carrier.
We are sorry that your product didn't work for you! To initiate a return or exchange, please email email@example.com with a description of the problem, within 30 days of receipt. Our customer service team will advise you of the return process based on your order. Refunds will be issued to the original payment method, at the original purchase price. We cannot refund shipping fees, nor orders received in excess of 30 days.
Unfortunately, we cannot provide refunds for Kayo product purchased at other retailers. Only products purchased on KayoBodyCare.com may be returned for a refund.
If you have questions about returns or exchanges, please contact us via email at firstname.lastname@example.org.